LM
Lehlohonolo M
1 reviews | Active since Jan 2018
25 Jan 2018, 15:53
Poor billing system
Telkom has the worst billing system by far, I will never ever enter into a contact or any sort of credit agreement with telkom again, telkom keeps on billing/debiting my account for a phone that I never even seen nor touched, I have been calling their contact centre for 5 months now with no progress.
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Replies (2)
Telkom's replyOfficial
19 Feb 2018, 08:57Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply19 Feb 2018, 08:57
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
LM
Lehlohonolo M's updateReviewer Update
26 Feb 2018, 21:17My ID numbers is ***, my number is *** or ***
Latest sms: Your account for customer ***
has been suspended due to Collection... FYI I did not even get the phone I am debuted for (Huawei P10 lite)
LM
Lehlohonolo M's update26 Feb 2018, 21:17
Reviewer Update
My ID numbers is ***, my number is *** or ***
Latest sms: Your account for customer ***
has been suspended due to Collection... FYI I did not even get the phone I am debuted for (Huawei P10 lite)