POOR BILLING

Good day

I am getting no joy from Telkom, I made payment last month and I am getting messages that my account have been suspended. I can not call customers service instead I receive a WhatsApp link that is not so helpful, Facebook is also not helpful. I need someone who can assist with allocating my payment for January and February (***) , long description (TELK***R210219NAEDO DR ***) I need assist assistance with getting my account back on track again.... I can be contacted on ***