JR
Jaco R
1 reviews | Active since Mar 2009
16 Jul 2015, 20:50
Poor Bandwidth
Its now been more than a month that I pretty much have 7% of my 4 MB bandwidth available. I logged the issue twice. First time Telkom closed the issue without even contacting me. The second time I actually had a response but nothing came of this either. So you pay every month 100% for a service of which you receive only around 7% of service.
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Telkom's replyOfficial
16 Jul 2015, 21:00Hello jacolr,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126137.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126137.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply16 Jul 2015, 21:00
Official
Hello jacolr,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126137.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126137.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,