sB
stephanus B

1 reviews | Active since Jan 2017

03 Jan 2017, 08:04

poor bad service

<p>poor customer service logged call on 21 December 2016 ref 421ctk211216 said technition asigned to come look but still no one came out business loosing money</p>

0
Replies (2)
Telkom
Telkom's reply03 Jan 2017, 09:36
Official

Good day,

Thank you for making contact with us.

Your reference number for this post is AI***. Your faullt is in hand with Dispatch. I have escalated it [ESCALATION LOGGED SUCCESSFULLY - REF NO : 12791] with them and got a new tech assigned to the fault today. Awaiting ETR, thanx.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

sB
stephanus B's update03 Jan 2017, 13:23
Reviewer Update

Good afternoon Ilhaam

We are still awaiting the technician as our H/O is now getting impatient because we are losing money and only 2 out of 4 extensions are workin