POOR/BAD SERVICE

Good day, I have a ADSL line and a normal Telkom line however my ADSL line is out of order since the 10th of December 2014 up until today, which is the 29th of January 2015. I locked numerous calls and I then on the 24th of December 2014 transferred my ADSL line over to M-Web, which is a much better supplier and better service. However, M-Web is dealing with my complaint now and dealing with Telkom directly. I am so frustrated as my son is running his business from home. No, business for over a month and a half now. That means NO MONEY! I called Telkom so many times sitting on the phone for hours NO ANSWER!