Poor assistance! ! Clueless Staff!

Telkom was supposed to debit their money on the 30th Nov but they didn't resulting in my account being suspended. They finally took their money on the 18th Dec for the month of Nov and Dec.<br> <br> My account is STILL suspended! over a week later after you debited my account! I've called numerous times trying to get this sorted, I called the first time I was told it will take 72hrs to reflect on your system, called again 3 days later, no solution. Spoke to your Twitter acc and they told me it should be 48hrs. Called the call centre again and I was told to wait two weeks I've just called again now and I'm told 7 working days??? Doesn't look like anyone knows how long before my acc is reconnected! I'm so fed up and so frustrated! Noone can assist me. My BF's acc was suspended a few months ago but when he called it was reconnected instantly! I don't understand why it's taking this long for payment to reflect on your side! <br> <br> I'm 9months pregnant and due on the 30th Dec, I need to be able to make calls! I can't call, I can't send sms' s I'm about to lose my damn mind! I have the bank statement to prove you took the money so the issue now is on your side!!! Someone needs to sort this out!!!