Poor and Pathetic service - *******s

Good Day

I have been having endless isues with Telkom ADSL Line for the last two months whereby Calls were logged and the technicians comes out but nothing gets resolved.

I have been experiencing intermittence problems from February and the techs that comes out cant get this problem resolved.

Now they saying that the issue is at then exchange due to an upgrade done which effected lots of people. Ironically i communicated this with the people across all platforms on social media and never received feedback that any others being effected. Hence how is it that i am the isolated incident and being told there are many others. Total nonsense received!!!

Now for days i dont have internet at all as prviously i had but was experiencing intermittent problems... So how is it totally off????

I am paying for a facility that cant be used and have maintained a credit balance at all times on my account. This now has major impact as my wife and I work from home at most times and due this issue we cant get any work done.

Telkom are total *******s and pathetic in reolving problems.. all they have is stories ..

Please do advise as you can rather cancel all my accounts held with you due to poor services and unresolved issues.

Totally unacceptable