Poor and intolerbale servie

I have reported our line which is dead on the 01st of this month on the 4th it got escalated and that's it, everyday I contact the call center and I'm told that the fault has been escalated, Today i speak to a manager of the call center and was told that they cannot do anything i need to email [Email Removed] now this is the same damn email address the call center is escalating our problems too. These managers are not allowed to contact the technicians or anyone else higher then them so basically we are stuck as we cannot take our complaints higher.<br> THIS IS REALLY FRUSTATING NOT KNOWING WHO TO SPEAK TO AND THE FACT THAT THIS MATTER IS NOT BEING RESOLVED BY ANYONE<br> <br> This service of there's really suck.