Poor and Frustrating Service - Telkom Gated Community

I have been attempting to get fibre installed by Telkom Gated Community since 2 February 2026, and the process has been incredibly frustrating. I have been passed from consultant to consultant, with no one able to provide clear answers. I have received several reference numbers, yet none can ever be found on the system when I follow up. There is seemingly no escalation process, and every call ends with the same response: wait another 7–10 days. The lack of accountability and assistance has been extremely disappointing. Poor Poor service.