Poor and awful service.

I am very dissapointed in the service I received from telkom. They have deducted out of my account but dont give me any services as aspected. My line was suspended before the debi check of R5000 went off, after numerous calls I made after payment was received from Telkom. Every agent I speak with keeps on making empty promises as if they are doing me a favour. I have asked from the 21 st to activate my account and every agent that I'm dealing keeps on escalating. I was promise from the agents every time when I am calling in that my line will be activated after 4 hours. Telkom keeps on making me a fool, i have to keeps on telling my mom to restart her phone. On the 1st of June Telkom decided to activate my service just for 1 day. I than called in again very frustrated and was told no I still have to pay R159.91 which I pay R160.

So in total telkom received a payment of R5160 Today when I called the consultant told me that I have reach my limit. How on earth is that possible every month I have now limit problem. So that 5160 was only paid for 1 day service from Telkom. Oh than she changed after I told her dont talk your own things than she changed and said my account is in arrears. I'm told that the payment was not received and I also send proof of payment. I asked the consultant by the name of Avela magadla to speak to a supervisor or manager and I was told that there is no one available. Is that how call centres now a days operates without seniors. I have spoken with kwanele and so many other agents from the 21st of May

The consultants is so bad in servicing clients. I am so tired of calling Telkom.