Poor an unreliable service
<p>Dear Telkom,</p> <p>Our Line has been down for more than 8 weeks now. NO LANDLINE AND NO INTERNET!</p> <p>We keep phoning to receive updates as you simply just do not keep us informed.</p> <p>Each time you keep giving us different excuses as to why our line is down.</p> <p>We had arranged to receive an intergrated simcard, however as of 1st of April your policy has changed and capped it at 1Gb.</p> <p>Today we have already phoned twice, to which we were informed to PURCHASE a top up for the sim.<br />We still have 39Gb of data which we have not used due to our line being off?</p> <p>You keep making promises to which you do not deliver.Still waiting for 2 of yoir team leaders to return my call</p> <p>Still you cannot tell us when this will be sorted!!!!</p> <p>Your customer service is appalling to say they least. </p> <p>***</p>