AB
Aroonkumar B
1 reviews | Active since Feb 2015
03 Feb 2016, 09:50
Poor ADSL Service
The internet speed is very slow in Hilldrop. Despite rebooting the modem, there has been no improvement. This is a constant struggle and does not seem to be resolved. There are times when we do not get connection at all. My wife and I are retired and rely on the internet every day for many reasons. Please resolve this matter immediately.
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Telkom's replyOfficial
03 Feb 2016, 10:43Hello Aroonkumar ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196043.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196043.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply03 Feb 2016, 10:43
Official
Hello Aroonkumar ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196043.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196043.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team