LB
Lester B

1 reviews | Active since Oct 2010

15 Jul 2015, 00:11

Poor ADSL performance

Hi,<br> <br> I have been login faults online with telkom for more than 2 months complaining about the poor performance I receiving with my 4mb ADSL line. I have contacted my ISP and they have confirmed that it's not on their side. They seem to think that the Exchange has been over subscribed . When I initaily got the line performance was good and has degraded over the past couple of months. I would like this issue resolved.<br> <br> Thanks

0
Replies (1)
Telkom
Telkom's reply15 Jul 2015, 07:49
Official
Hello Sp4wny,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM125650.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,