KM
Kgomotso M

1 reviews | Active since Mar 2016

25 Apr 2018, 09:03

pooooor service

I took a package at Telkom a month ago, I told the consultant which package I was interest and we agreed, I also phone to reduce the spending limit because of previous experiences and the lady told me it was done after I struggled. come month end the amount of package has changed. I never continue after the data was finished but I'm told I used it. what the hell on earth I can use R500 extra in few days? you reap off people and until this things is resolved ill keep reversing the money or else come to take your laptop.

0
Replies (2)
Telkom
Telkom's reply08 May 2018, 13:17
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

KM
Kgomotso M's update08 May 2018, 13:31
Reviewer Update
Hi! Here is the Telkom telephone number is ‭***‬ and my cell number is *** and ID NUMBER ***