Poooooooooooooooooooooor Service

<p>I app**** for a new contract on the 9th of November 2016. On the 12th of November 2016, my bank account was debited and the phone was only delivered on the 21st of November 2016. On delivery it was discovered that there was no SIM card. Immediately I contacted the call centre on 10213. Everyday different stories and empty promises. Today the 23rd of November 2016, after several calls I was told to go to a Telkom shop, buy a SIM card and have it Rica. Reaching the Telkom shop and getting a SIM card, I was told that they can't Rica the SIM card as there was already a number allocated to my contract. So now I waisted al my time driving to a Telkom shop, standing in the queue. What more should I do? </p>