Pole not removed and provide information

I received this mail back on the 10th of February 2016 Good Morning With regard to your Hello Peter post.<br> Could you please forward your address from which the pole needs to be removed. Regards Noleen<br> Telkom Social Media Telephone: 10210Email: [Email Removed] which I rep**** back to her that I have received an sms where I rep**** back +*** and nothing has been done, I have provided her once again with the address, nothing has been done and I am still awaiting feedback I want that pole remove before the end of this week this is long over due now and I am getting now very frustrated I provided all my information as requested several times now and still need to wait for feedback and people to remove this pole, I had enough of Telkom issues and excuses that pole need to be removed with immediate effect, or I will get my legal team involve.<br> <br>