Pointless ID policies

<p>I bought a SIM card with the intention of doing a SIM swap. I phoned the call centre, as I have done before. Only to be told they don't do that via the call centre anymore, I have to go to a store. So, being near Greenstone, I went to the store there. I was told that I need my ID book, and that my driver's licence is not good enough. But, if I were to email them a copy of my ID that would be good enough.</p> <p> </p> <p>The Identification Act Act No. 68 of 1997, makes provision for driver's licences to be valid forms of ID. This is accepted by banks, and other government departments. </p> <p> </p> <p>Further, sending a copy of my ID to them over email is unsafe and insecure, and in contravention of The Protection of Personal Information Act, No 4 of 2013.</p> <p> </p> <p>So, after much inconvenience, I can't use my contract because the SIM swap has not happened.</p>