PG
Patryk G
1 reviews | Active since Oct 2013
24 Feb 2015, 15:47
Please urgently help
I have changed my banking details with the telkom mobile call centre on two occasions however my banking details were never updated.This meant that my line was suspended recently.<br> <br> The account was settled more that a week ago. Please can you unblock my line as i would like to do a sim swap and I am unable to do it as a result of this. The call centre keeps telling me that the store can do it however the store keeps telling me that the call centre must do it, and this has been going on for a week.
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Telkom's replyOfficial
24 Feb 2015, 16:58Hello golabekp,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Ref SM91686.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Ref SM91686.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Telkom's reply24 Feb 2015, 16:58
Official
Hello golabekp,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Ref SM91686.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Ref SM91686.
We apologise for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,