CS
Crawford S
1 reviews | Active since Jul 2012
26 Sept 2015, 07:30
Please upgrade my data package
I complained to HelloPeter on the 18th of September about the run around that telkom is giving me regarding the upgrade of my data package. The Social media team responded very quickly and gave me a ref. no. SM147066 to acknoweledge my complaint and said it was passed on to the relevant dept. But one week later I have had no other communication from anybody and I am still waiting for my service to be upgraded or someone to tell me that the leading communications company in South Africa can not or will not help me.
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Telkom's replyOfficial
26 Sept 2015, 08:03Hello Krappie2012,
We sincerely apologize for the delay.
We will follow up with our Accounts Team and revert back to you. Your reference number is SM147066.
Regards,
Eric
Telkom Social Media Team
***
We sincerely apologize for the delay.
We will follow up with our Accounts Team and revert back to you. Your reference number is SM147066.
Regards,
Eric
Telkom Social Media Team
***
Best regards,
Telkom's reply26 Sept 2015, 08:03
Official
Hello Krappie2012,
We sincerely apologize for the delay.
We will follow up with our Accounts Team and revert back to you. Your reference number is SM147066.
Regards,
Eric
Telkom Social Media Team
***
We sincerely apologize for the delay.
We will follow up with our Accounts Team and revert back to you. Your reference number is SM147066.
Regards,
Eric
Telkom Social Media Team
***
Best regards,