VL
Vicky L
1 reviews | Active since Jul 2014
05 Mar 2015, 07:45
Please upgrade, but we don't have stock!
I received an SMS from them saying that I can go to any store to upgrade my contract. They advertised the new Samsung A5 and that is what we decided on. After the application was submitted they said that there was no stock available and that they would contact us in a day or two to come and collect. this was last week Tuesday 24 February. it has been more than a week and still no phone?? I don't understand whay they don't order bulk stock when putting together their specials? and they don't get back to you at all. I would advise other users to switch service providers. I used to be with Vodacom and NEVER had to wait for a phone, I went in and went home with my new phone no problem.
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Telkom's replyOfficial
05 Mar 2015, 09:25Hello vloggvj,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance with your query and we will revert back to you with feedback.
Your reference number is SM94063.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance with your query and we will revert back to you with feedback.
Your reference number is SM94063.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply05 Mar 2015, 09:25
Official
Hello vloggvj,
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance with your query and we will revert back to you with feedback.
Your reference number is SM94063.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance with your query and we will revert back to you with feedback.
Your reference number is SM94063.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team