Please transfer me to another department

Dear Hello Peter

I recently lost my cellphone and its a contract device.I have been trying to get hold of someone who could assist in resolving the issue but ive been sent from pillar to post without anybody knowing where exactly i should be transfered to.

The consultants dont know where you need to be directed or sent for assistance.They cant even transfer you to the relevant departmen***** appauling to think in a space of 1hour ive had to hang up and call another department,4 times only because the consultant sent me to the wrong department to dial,and when i get through im told to call this number or that number.

I will await telkom to contact me as a paying customer,and to request what may issue may be.I also expect the my issue be resolved within that call,as the incompetence ive expirienced so far does not allow me to stretch my patience further

Regards I just want to sort out my contract Thanks