Please Telkom, Stop being so ****PY

I ordered evening and weekend plan land line on 7 July. The lady did not inform me that I have to pay R700.00 Deposit, but I did pay the deposit at the postoffice the very next day(8 July) The BAN nu. was ***. It was said that it takes 21 DAYS to come and activate my line. 21 days, I mean 21 days, what ****py service delivery. OK but that's not the issue, I started waiting out my 21 days, and after 15 days I called and wanted to add a ADSL line to my order, only to find out my order was cancelled because the deposit did not reflect. Now I had to log a investigation to find out where is the deposit I paid, and they said it takes 14 days. Then I have to place a new order for my land line and ADSL which will now take another 21 days. OK fine, very very unhappy about it all I placed a new order and started the investigation, the accounts department quickly found the R700 deposit and called me within 3 days (28 July) and stated that it was allocated to my new order on BAN nu. ***. Today (3 Aug) I called and they say the deposit is not reflecting on my order Yet! Every Time I call I have to hold for at least 20 Min! PLEASE can Someone Help to get my line activated.