BP
Brenda P

1 reviews | Active since Jun 2013

03 Feb 2015, 21:01

PLEASE TELKOM EMPLOY MORE STAFF

MY COMPUTER WENT DOWN AT 7PM. I CALLED MWEB AND THEY TOLD ME I HAD TO CALL TELKOM. I HAVE NOW BEEN WAITING FOR 1AND A HALF HOURS. I EVEN TOOK A PICTURE OF MY PHONE. WHY THE HELL DON'T THEY EMPLOY MORE STAFF TO ANSWER CALLS. THANK GOODNESS WE DON'T HAVE TO PAY FOR THE CALL OTHERWISE WE WOULD ALL BE BANKRUPT WITH THE COST OF A CALL OF 2HOURS. YOU HAVE THE WORST REPUTATION IN SOUTH AFRICA YET YOU DO NOT CARE TO IMPROVE YOUR SERVICES. WHY???<br> THERE ARE SO MANY UNEMPLOYED PEOPLE IN SA......I DON'T SEE WHY YOU CANNOT EMPLOY THEM. YOU ARE THE ONLY SUPPLIER, THERE IS NOT EVEN ANY OPPOSITION FOR YOU, THEREFORE YOU MUST BE MAKING A FORTUNE. PLEASE USE THE MONEY WISELY AND TRY AND PLEASE THE PUBLIC.

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Replies (1)
Telkom
Telkom's reply05 Feb 2015, 14:21
Official
Hello brenda fassie,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86034.

We apologise for any inconvenience caused.

Regards,
Moenieb Johaadien.
Telkom Social Media Team.