PLEASE TELEKOM REMOVE YOUR POLES SO WE CAN COMPLETE OUR RENOVATION !!!

I have been emailing and calling Telekom for the past 2 years now as we are doing renovation and require 2 Telekom poles removed this has delayed our renovation by almost 2 years now on top of this i have telkom cables hanging in my yard which im pretty sure is not save , All I want is them to remove the poles so I can complete my renovations 🤬🤬🤬