1 reviews | Active since Jun 2016

24 Jul 2016, 07:50

Please teach Telkom math.... Somebody

<p> </p> <div class="wsmenuexpandermain ms-header-logo slideRight" style="border-style: none none solid; border-bottom-width: 1px; border-bottom-color: #0fa8e3; outline: transparent none; position: fixed; top: 0px; right: 0px; left: 0px; transition: all 0.4s ease-in-out; z-index: 3; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 16px; line-height: 22. ********** 020996px; background-color: #ffffff; background-position: initial; background-repeat: initial;"><a class="logo logo-hold" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; max-width: 130px; display: block; margin-right: auto; margin-left: auto; padding-top: 7px; padding-bottom: 7px;" href="https://hellopeter.com/"><img style="border-style: none; border-width: initial; vertical-align: middle; outline: transparent none; height: auto; width: 130px; max-width: 100%;" src="assets/img/logo-hellopeter.png" alt="logo" /></a></div> <header id="mobi-header" class="header clearfix" style="position: relative; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 16px; line-height: 22. ********** 020996px; background-color: #ffffff; background-position: initial; background-repeat: initial;"> <div class="container bigmegamenu" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px; position: static;"> </div> </header> <section class="ms-control-search" style="color: #ffffff; padding-top: 20px; padding-bottom: 20px; text-align: center; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 16px; line-height: 22. ********** 020996px; background-image: url('assets/css/hellopeter-mobi/img/ms-search.png'); background-color: #0ba8e4; background-position: -11px 10px;"> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"><form class="ms-search-form form-inline col-xs-offset-2" style="margin-left: 55px;" accept-ch****t="UTF-8" action="https://hellopeter.com/search/listings" method="GET"> <div class="form-h-col-md-2" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 10px; vertical-align: top;"> <div class="typeahead-container" style="border-style: none; border-width: initial; outline: transparent none; position: relative;"> <div class="typeahead-field" style="border-style: none; border-width: initial; outline: transparent none; position: relative; display: table; border-collapse: separate; width: 275px;"> <div class="ms-search input-group input-xs icon-group" style="border-style: none; border-width: initial; outline: transparent none; position: relative; display: table; border-collapse: separate; font-family: icomoon; speak: none; line-height: 1; -webkit-font-smoothing: antialiased; width: 275px;"><input id="mobileSearch" class="form-control" style="font-size: 13px; line-height: 1. ********** 3; color: #555555; outline: transparent none; box-shadow: rgba(0, 0, 0, 0. ********** ) 0px 1px 1px inset; transition: border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out; display: table-cell; width: 222px; height: 36px; padding: 8px 14px; border-top-width: 1px; border-bottom-width: 1px; border-left-width: 1px; border-top-style: solid; border-bottom-style: solid; border-left-style: solid; border-top-color: #cccccc; border-bottom-color: #cccccc; border-left-color: #cccccc; -webkit-appearance: none; position: relative; z-index: 2; float: left; border-radius: 0px !important; background-color: #ffffff; background-position: initial; background-repeat: initial;" autocomplete="off" name="q" type="search" placeholder="Search for a business..." /><button class="btn btn-custom-1" style="font-size: 13px; line-height: 1. ********** 3; color: #333333; overflow: visible; cursor: pointer; border: 1px solid #ff9400; outline: transparent none; padding: 8px 14px; vertical-align: middle; touch-action: manipulation; -webkit-user-select: none; border-radius: 0px 6px 6px 0px; transition: all 0.3s linear; height: 36px; position: relative; background-image: none; background-color: #ff9400;" type="submit"></button></div> </div> </div> </div> </form></div> </section> <section id="content" class="content" style="font-size: 14. ********** 185303px; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> <div id="mobi-content" style="border-style: none; border-width: initial; outline: transparent none;"> <section class="ms-recent-review row-spacing-3" style="margin-top: 30px; margin-bottom: 30px;"> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="ms-reviews" style="border-style: none; border-width: initial; outline: transparent none; font-size: 12px;"> <div class="row" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="link-post" style="border-style: none; border-width: initial; outline: transparent none; margin-right: 15px; margin-left: 15px; padding-top: 5px; padding-bottom: 5px;"> <div class="table-xs table-post" style="border-style: none; border-width: initial; outline: transparent none; display: table; width: 330px;"> <div class="row-xs" style="border-style: none; border-width: initial; outline: transparent none; display: table-row;"> <div class="column-xs col-post-1" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 10px; display: table-cell; float: none; vertical-align: top; width: 76px;"> <div class="post-image profile-image" style="border: 1px solid #e9e9e9; outline: transparent none; margin-bottom: 5px; width: 82px; min-height: 60px;"><a style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear;" href="telkom"><img class="logo-image" style="border-style: none; border-width: initial; vertical-align: middle; outline: transparent none; height: auto; width: 80px;" src="assets/img/industries/icons/other-icon.jpg" data-pin-nopin="true" /></a></div> <div class="post-date" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 5px; color: #888888; font-size: 9px;"> Jul 22, 2016</div> <div class="post-time" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 2px; margin-bottom: 16px; color: #b8b8b8; font-size: 10px; font-style: italic;">1 day ago</div> </div> <div class="column-xs col-post-2" style="border-style: none; border-width: initial; outline: transparent none; display: table-cell; float: none; vertical-align: top;"> <div class="table-posthead" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 10px;"> <div class="col-posthead-1" style="border-style: none; border-width: initial; outline: transparent none; vertical-align: top;"> <div class="table-title" style="border-style: none; border-width: initial; outline: transparent none; display: table;"> <div class="col-title-2" style="border-style: none; border-width: initial; outline: transparent none; display: table-cell; vertical-align: top; word-break: break-word; width: 116px;"> <div class="review-company-title" style="border-style: none; border-width: initial; outline: transparent none; color: #999999; font-size: 18px; font-weight: 600; line-height: 17px; display: inline-block;"> <a style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear;" href="telkom">Telkom</a></div> <div class="hpi-badge" style="border-style: none; border-width: initial; outline: transparent none; margin-left: 5px; padding: 2px 5px; color: #ffffff; border-radius: 4px; display: inline; background-color: #0fa8e3;">4.1</div> <div class="review-company-subtitle" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 7px; color: #999999;">Other</div> </div> </div> <div class="col-posthead-2" style="border-style: none; border-width: initial; outline: transparent none; vertical-align: top; min-width: 150px; text-align: right; height: 30px; line-height: 30px; width: 238px;"> </div> </div> </div> </div> </div> </div> <div class="ms-review-content" style="border-style: none; border-width: initial; outline: transparent none;"> <h6 style="font-family: 'Source Sans Pro', Geneva, Verdana, sans-serif; font-weight: 600; line-height: 1.1; margin-top: 0px; margin-bottom: 0px; font-size: 12. ********** 814697px; outline: none;">Still waiting for these *********** people</h6> <div class="post-copy" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="page-review-subline" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 15px; font-size: 11px; color: #0fa8e3;"><a class="mobi-author" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear;" href="profile/waynemeyer114">by waynemeyer114 <span class="author-reviews" style="padding: 2px 6px; border-radius: 4px; font-size: 10px; background-color: #efefef;">5</span></a></div> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px;">I have logged a call on Hello peter Three days ago, I was told in true fashion my call would be escalated to the accounts department, guess what till now nothing from Telkom, I am going to make sure that I tell everyone how bad this company treats it's customers, what is more hilarious is that if you hold on waiting for the call centre to answer there is a message that says if you aren't sure about your account ask other customers? Maybe it's because they might know more about Telkom than the employees working there? Well Telkom please know I am going to ensure I tell every person I know and I am going to start a Telkom bad service facebook page to prove to you how bad your service really is.</p> </div> </div> </div> <br /> <div class="mobile-actions-holder" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 10px; margin-bottom: 8px; padding: 12px 8px; height: 40px; color: #999999; background-color: #efefef;"> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"> <div class="mobile-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 11px;"><a class="-ico-share show-spacer" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; position: relative; margin-top: 12px !important; margin-left: 25px !important;" href="telkom/reviews/still-waiting-for-these-***********-people- ********** " data-toggle="modal" data-target="#ShareModal- ********** ">Share</a></div> </div> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"><form class="form form-share" style="float: left;" accept-ch****t="UTF-8" action="https://hellopeter.com/review_follows" method="POST"><button class="-ico-follow btn-like" style="font-size: 12px; line-height: 14px; color: #999999; overflow: visible; cursor: pointer; border-style: none; border-width: initial; outline: transparent none; position: relative; margin-top: 12px !important; margin-left: 25px !important; background-image: none; background-position: initial; background-repeat: initial;" type="submit">Follow</button></form></div> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"><form class="form form-share" style="float: left;" accept-ch****t="UTF-8" action="https://hellopeter.com/review_likes" method="POST"><button class="-ico-like btn-like" style="font-size: 12px; line-height: 14px; color: #999999; overflow: visible; cursor: pointer; border-style: none; border-width: initial; outline: transparent none; position: relative; margin-top: 12px !important; margin-left: 25px !important; background-image: none; background-position: initial; background-repeat: initial;" type="submit">Like</button></form></div> </div> <br /> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="row" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 120px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="telkom/reviews/still-waiting-for-these-***********-people- ********** " data-toggle="modal" data-target="#RequestHelpModal"><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Request Help</span></a></div> </div> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 120px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="telkom/reviews/still-waiting-for-these-***********-people- ********** " data-toggle="modal" data-target="#SuperchargeRequestModal- ********** "><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Supercharge</span></a></div> </div> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 120px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="telkom/reviews/still-waiting-for-these-***********-people- ********** " data-toggle="modal" data-target="#ConvertReview- ********** "><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Convert</span></a></div> </div> </div> </div> </div> <div id="message-refresh" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 30px;"> <div class="row review-comment row-spacing-content" style="border-style: none; border-width: initial; outline: transparent none; margin: 10px -15px;"> <div class="review-comment-private-col-2 col-xs-10" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 325px;"> <div class="review-comment-content" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="page-review-copy private-msg" style="border-style: none; border-width: initial; outline: transparent none; padding: 15px 20px; min-height: 130px; background-color: #ffffff; background-position: initial; background-repeat: initial;"> <h5 class="private-msg-head" style="font-family: 'Source Sans Pro', Geneva, Verdana, sans-serif; line-height: 1.1; color: #0fa8e3; margin-top: 0px; margin-bottom: 13px; font-size: 12. ********** 38147px; outline: none; position: relative;">TelkomSA rep**** <span style="font-weight: bold;">privately</span>:</h5> <div class="post-date" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 5px; color: #888888; font-size: 10px;"> Jul 24, 2016</div> <div class="post-time" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 15px; color: #b8b8b8; font-size: 10px; font-style: italic;">19 minutes ago</div> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Hi waynemeyer114</p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Thank you for making contact with us and bringing this to our attention.</p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">This response serves as confirmation that your query has been received. We are sorry to hear this and we have notified accounts. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.</p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Interaction Ref:AI ********** </p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Regards<br />keagan<br />Telkom Social Media Team</p> </div> </div> </div> </div> <hr style="box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-top-width: 1px; border-top-style: solid; border-top-color: #eeeeee;" /> <div class="row review-comment row-spacing-content" style="border-style: none; border-width: initial; outline: transparent none; margin: 10px -15px;"> <div class="review-comment-col-2 col-xs-10" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 325px;"> <div class="review-comment-content" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="page-review-copy" style="border-style: none; border-width: initial; outline: transparent none; padding: 15px 20px; min-height: 130px; background-color: #ffffff; background-position: initial; background-repeat: initial;"> <h5 style="font-family: 'Source Sans Pro', Geneva, Verdana, sans-serif; line-height: 1.1; color: #0fa8e3; margin-top: 0px; margin-bottom: 13px; font-size: 12. ********** 38147px; outline: none; position: relative;">waynemeyer114 rep****:</h5> <div class="post-date" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 5px; color: #888888; font-size: 10px;"> Jul 24, 2016</div> <div class="post-time" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 15px; color: #b8b8b8; font-size: 10px; font-style: italic;">2 minutes from now</div> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Okay let me try explain.... i paid R700 deposit on the 30 March my internet was only installed on the 2nd of May according to telkom that is 7 to 14 days for installation. Brilliant service to start with. I was then charged for the month of April when I didnt even have internet... exceellent service. I disputed this and was told i will get a credit for that which never happened once more service is excellent..... on the 31st of may I paid R1500 on my internet account at the post office on the 21st of June I paid a further R150. Since now apparently i was in arrears. On the 5th of July I paid R1000.00 again at the post office. I was offline again and was told i need to pay a further R150.00. So lets quickly do the math. My contract stipulated that my internet 4meg line costs R791.00. I have had internet not working most of the time but i have had it in my house since the 2nd of may. That means i understand my payments as follow. End of May R 791.00 end of June R791.00 so i understandvthat end of july is still on its way thusi shouldnt have to pay untill end of July so my payments should be R791.00 x 2 = R1582.00 and up to date I have paid R 3500.00 which includes my deposit. U also tried to charge me for installation after I was told if I take the 24month contract installation is free. So please rectify immediately or send me a full break up of my account so that i can understand how this ******* works from Telkom..... I dont expect a speedy response since your company wont know how to explain this. YET ILL WAIT PATIENTLY WHILE I HAVE NO INTERNET FOR WHICH I WILL ONCE AGAIN BE INCOMPETENLY INVOICED FOR.....</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </section>

0
Replies (2)
's update25 Jul 2016, 06:48
Reviewer Update

Keagon? when can I accept a response besides your standard automated responses?

Telkom
Telkom's reply26 Jul 2016, 06:28
Official

Hello waynemeyer114

We sorry for the inconvenience caused.
We will follow up with our billing team and have a consultant contact you.

Regards

Noleen
Telkom Social Media Team.

Best regards,