Please teach Clement Motaung about customer service, he then decided to to the front once a consultant was trying to help. He was shouting so much when we could not answer the questions he was getting very upset, all in all we were not assisted

I went to telkom jabulani to book in a cellphone on Friday the 22nd may 2020, when I got to the store I was told they are offline couldn't assist, I spoke to Jabulani Mtshali who was the manager in charge on the day, I told her that I will make time to come back the next day and it is going to be impossible for to again stand on their long queue again as ill be on my tea break as I am an essential work. She said to me I shouldn't stand in a queue she will let Clement know that I will be coming through. Today when we get there Clement Motaung says he doesn't know about that and he doesn't even have the decency to even ask me the reason for not being able to stand in their queue. The service here is disgusting and they know nothing about customer service. The Manager thinks that interacting with customers is a doing them a favor. I have been to this store a few tines and I've never had the satisfaction of been assisted. I am a resident of jabulani I don't know where else to go when I need a telkom store.