1 reviews | Active since Jun 2016
Please Stop ******ing From The Poor Just To Improve Your Revenue
<p>Sipho Maseko CEO of Telkom said their data revenue have grown by about 60%, impressive! But I suspect much of it is out of ******ion. This is how. 1 April I complained about Telkom deducting more than what I have asked for and being treated as if I dont understand what I was buying. 4th April, William from Telkom Social Media Team appologized and promised assistance from sales department. Nothing happened. 22 April I spoke to Penelope Banda (call centre). She sent me a contract cancellation form and told me to fill in; scan it together with a copy of ID and mail it back. 23 April I did exactly as instructed only to be told that I have to send it to Cancellations. 24th April I forwarded my details. Last day of April Telkom ******ed my hard earned R299.00 from my bank account. Mid april I reversed the transaction.</p> <p>13th May Penelope rep**** apologising for late reply and gave me ***. Last day of May it was at it again, deducting R299 from my account and wrote me a letter that I owe R299. Few days later I reversed the transaction again</p> <p> </p> <p>I am asking telkom to smoothly cancel my contract not to lead me into depression.</p> <p> </p>
Hi. mureyi
Sorry for the inconvenience caused. Our team will urgently look into this matter and be in touch.
Thank you
Regards,
Moenieb.
Telkom Social Media Team.
Hi. mureyi
Sorry for the inconvenience caused. Our team will urgently look into this matter and be in touch.
Thank you
Regards,
Moenieb.
Telkom Social Media Team.
