Please sort out billing

Item: Telkom
Rating: 1
Author: Motshabi D

<p>Telkom is still making debit orders on my old bank account you said you will change(which is costing me), You guys give me different amounts all the time. I would like to believe that the rejection fee was charged twice and only one was reversed please sort out the other rejection fee I will sort of the fees from my bank. Because its unfair for me to pay when I have been told that my banking details were changed.</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

31 May 2017, 12:02

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom's reply31 May 2017, 12:02

Official

Good Day

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom's replyOfficial

02 Jun 2017, 14:52

Good day Motshabi,

Please note that 2 X R-200.94 was credited on your account.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Telkom's reply02 Jun 2017, 14:52

Official

Good day Motshabi,

Please note that 2 X R-200.94 was credited on your account.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Motshabi D's updateReviewer Update

02 Jun 2017, 16:22

Thank You, I have justed called 180 the banking details have changed but the amount is still R537.85.

Motshabi D's update02 Jun 2017, 16:22

Reviewer Update

Thank You, I have justed called 180 the banking details have changed but the amount is still R537.85.

Please sort out billing

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