PLEASE SOMEONE HELP!! TELKOM IS REALLY RIPPING ME OFF

<p>Hi. About two months ago, I tried to upgrade my contract with Telkom mobile. They then said there was a problem with my bill, which was not true. My phone was activated, I use my phone for my bussiness and need the data and airtime. So I depend on it. Anyway, It took about a month to upgrade my phone, I sent mails, phoned, but never got help. Only a poor sales consultant at The Glen Shopping centre tried to help. It was because of her they I didn't leave telkom and stayed. She offered me a good deal where I pay R799 per month fixed and get all I need. That sounded great, so I took it. Two days ago, my debit orders go off and Telkom takes R1970.94 OFF MY ACCOUNT!!! I can't afford this, no one has properly explained to me what happened! I recieved my invoice or statement, but no details on it at all. When I phoned, they said they charged me for my previous contrat and the new one in one month. This was never explained to me. I have tried to talk to Telkom, but they are not interested in helping me, hence this mail. I just want my bill to be sorted out. I can't afford to have my phone cut, as I need it for my bussiness, Without it I have no income. PLEASE COULD SOMEONE HELP ME!!</p>