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Bonita B
1 reviews | Active since Apr 2015
22 Dec 2015, 12:46
Please see Telkom response below
On 05 November this was the reply to my query sent by Telkom to which they yet have to contact me. (see below) I really do not know how to get a reasonable response from them as the staff at Canal Walk informed me on Sunday 20 December 2015 that they have been offline since the previous Thursday and cannot assist me. Could Zulfah please explain what she meant that \someone"was going to contact me? Is it going to happen in this lifetime"
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Telkom's replyOfficial
22 Dec 2015, 13:32Hello Bonita Lorna,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply22 Dec 2015, 13:32
Official
Hello Bonita Lorna,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,