Please reverse the money you stole from me or else cancel my contract

i am sick and tired of Telkom services and i am thinking of stop my contract now,no one will never assist me at Telkom call centre and walk ins. I called the call centre on the 27 August 2018 as i was having a query with the amount you deduct from my account,Supervisor promised me that he will sort out the problem asap,nothing happened,I called again in October and the agent promised me that there was amount of R203 something that was deducted from my account incorrectly and he escalated it to billing department to be credited and my deductions for October should be R52. but today you deducted R253. If you not will to credit or reverse that amount back to my account,i will have to cancel my account with you now,cause your service is very pathetic and i am very angry with your call centre staff who does not have energy to resolve customer problems. I WANT MY MONEY OR ELSE I WILL HAVE TO STOP MY DEBIT ORDER AND YOU WILL NEVER GET ANY CENT FROM ME.I WANT TO STOP MY SERVICE WITH YOU PLEASE CANCEL MY CONTRACT NOW,I WILL GO TO OTHER SERVICE PROVIDER,NOTHING SPECIAL ABOUT YOU . My name:Nndavhe Ramatsea ID number: ********** 769083