AP
Andries P

1 reviews | Active since Mar 2009

25 Mar 2015, 11:15

Please respond to me!!

I cancelled my *** ADSL service and line and everything in December last year December at the Telkom Direct outlet at Mall @ Reds in Centurion. It seems that Telkom has just ignored me flat-out. I have still been receiving bills since them. I then again went into the store on the 11 January this year to resolve this. A chap by the name of Evans Matli assisted me with everything. He sent a mail into deep dark Telkom and since then I have probably followed up 5 times with no response what so ever. No Telkom has handed me over to their Attorneys for legal action. Absolutely crazy!! They want to sue me cause they don't do their job. Please get this resolved asap.<br>

0
Replies (1)
Telkom
Telkom's reply25 Mar 2015, 11:53
Official
Hello ruandp,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.

Your social media reference number is SM98760.

We apologize for any inconvenience caused.

Regards,
WilliamLetwaba
Social Media Team

Best regards,