JP
Johan P
1 reviews | Active since Feb 2015
20 Feb 2015, 14:42
Please respond
Line in my consulting room went down yesterday. Reported via sms and got good and prompt service. Well done. Activated fax to mail later in afternoon and since the nobody can get through on the landline. Tried SMS but the wont accept the complaint before the previous one has been loggged off and 3 hours and 18 minutes on phone to call - centre. No response<br> <br> It is urgent <br> <br> Dr Johan Pienaar
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Telkom's replyOfficial
20 Feb 2015, 18:38Hello pienaarjf,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90939.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90939.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply20 Feb 2015, 18:38
Official
Hello pienaarjf,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90939.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90939.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,