SW
Scott W
1 reviews | Active since Mar 2009
06 Apr 2016, 08:54
Please resolve
Hi,<br> <br> Once again, i am logging a complaint for Telkom to resolve an issue.<br> <br> previous complaint ***<br> <br> I received 1 weeks service over a month period, this fault was logged 6 times and eventually resolved 3 weeks later .... congratulations!!<br> <br> Please could you confirm that you will reverse the charges, as i am not prepared to pay for 4 weeks service when you only provided 1.<br> <br> Thanks.
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Telkom's replyOfficial
06 Apr 2016, 09:10Hello ottocs,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that credits will be passed automatically and will reflect on the next account invoice.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that credits will be passed automatically and will reflect on the next account invoice.
***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply06 Apr 2016, 09:10
Official
Hello ottocs,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that credits will be passed automatically and will reflect on the next account invoice.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that credits will be passed automatically and will reflect on the next account invoice.
***
Regards
keagan
Telkom Social Media Team
Best regards,