MB
Mark B

1 reviews | Active since Aug 2016

22 Aug 2016, 06:06

Please Remove My ADSL Account from ASSIA Permanently

<p>Hi Telkom<br /> <br /> I've been having issues with my line ( ********** 028) ever since Telkom implemented this ASSIA thing on your exchange. When my line is on interleave my ping is 40ms or higher and sometimes close or over 100ms. I have and pay for a 20mb line. This has gradually gone down from 20mb sync to 11mb. I am about 700m away from the Telkom exchange/box and before I was moved to ASSIA I did not have a day’s problem with my line. When I moved to 20mb my speed tests were in the region of 19mb with ping’s of about 10ms. I need this fixed ASAP. PLEASE remove me from ASSIA permanently. I want it permanently on Fast Path and NOT Interleave so i can enjoy my games I play online. This is a prevalent problem affecting many of your customers, as can be confirmed by visiting the mybroadband forum discussions<br /> <br /> Please sort this out ASAP?</p>

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