Please Refund My Funds for BIS

Item: Telkom
Rating: 2
Author: Kevin O

I activated BIS on my phone two weeks ago, but got deactivated two days later by Telkom Mobile. I had called customer care centre several times over the past two weeks, yet no resolution. Right now, I need the airtime for the BIS refunded, as I am tired of waiting.

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Replies (1)

Telkom's replyOfficial

21 May 2015, 18:06

Hello douzy,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112561.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply21 May 2015, 18:06

Official