WN
Wouter N
1 reviews | Active since Feb 2011
16 Feb 2015, 07:40
PLEASE READ : Do not use Telkom mobile!!!
I urge every person that reads this report NEVER to use Telkom mobile.<br> There service is non existing, they are pathetic in sorting out problems on there network and they will ***** your money when you run into problems (Which you will)<br> I have been having problems with my connection from last year December, they have not been able to resolve the issue till January with no urgency to rectify the problem. I have tried to cancel my contract with no confirmation from their side, they won't even confirm that they have received my mail and now to top it all off they deduct a double premium off my account!<br> Trust me when I say I WILL ESCALATE THIS MATTER!!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
16 Feb 2015, 09:57Hello Wous33,
As per our telephonic conversation,
We have forwarded you an email and await your response so that we can assist you further.
We sincerely apologise for the inconvenience caused.
Your reference number is SM89312.
Regards
William Maapola
Telkom Social Media Team
As per our telephonic conversation,
We have forwarded you an email and await your response so that we can assist you further.
We sincerely apologise for the inconvenience caused.
Your reference number is SM89312.
Regards
William Maapola
Telkom Social Media Team
Best regards,
Telkom's reply16 Feb 2015, 09:57
Official
Hello Wous33,
As per our telephonic conversation,
We have forwarded you an email and await your response so that we can assist you further.
We sincerely apologise for the inconvenience caused.
Your reference number is SM89312.
Regards
William Maapola
Telkom Social Media Team
As per our telephonic conversation,
We have forwarded you an email and await your response so that we can assist you further.
We sincerely apologise for the inconvenience caused.
Your reference number is SM89312.
Regards
William Maapola
Telkom Social Media Team
Best regards,
