Please re-insate Prepaid Landline as promised

Joseph Mabida, 50 Haviland Close, Wiggins, 4091<br> Telkom Prepaid Landline number ***<br> I had a prepaid landline connection to the above address.<br> I called the Telkom Helpdesk to ask when this line was due for annual rental payment.<br> I was told by Telkom, to go to the nearest Telkom store and make a payment for R200.00 & ask them to Open All Accounts. <br> I went to the Telkom TDS in Overport City to make a payment of R200.00.<br> The cashier could not make a payment because the account was not active for direct payments.<br> We called Telkom again and they told us to buy a prepaid Telkom voucher and load it onto the account manually. <br> I went to the Post Office in Overport City to buy a R200.00 voucher. The cashier told me that her systems were down & that I should try PEP stores.<br> I went to PEP stores and they sold me 2 x R100 Telkom Vouchers.<br> I brought it back to the Overport City Telkom TDS and they tried to load it onto my account without any luck. We called the Telkom helpdesk again and they told us to speak to new line connections.<br> They then said that we are not allowed to load the card?