Please please stay away from this ********* company

Please stay away from telkom. Very bad business ethic. My contract ended in 2020. But they continued to debit me, none ever phoned me to ask if i want to extend my contract or not. Since last year i began to reverse the debits because i actually tried to cancel this contract online as i has been advised to do by the agent. But i couldn’t do that because my services were suspended. So if my services are suspended why am i still being bul**** every month. I don’t get the data, the router is paid up as per the 24 months contract that expired in 2020. I tried to phone customer service and they can’t cancel it because my account is in arrears and has been handed over to their collectors. And mind you noone has even bothered to call. I asked for the debt collections number so that i can at least arrange a payment plan or something and the agent couldn’t give it to me because she doesn’t know it. What is a person supposed to do?? This is so *********. In the meantime i received my statement and i have been billed again. What am i being billed for when i am not getting the service? The billing should have stopped when my services were suspended. I hope this review helps someone out there as a warning to please please stay away from telkom