PLEASE PLEASE PLEASE fix my line 2nd HelloPeter report

<p>Good day</p> <p> </p> <p>Can you please please fix my internet line?</p> <p> </p> <p>I have reported it multiple times with a first attempt on the 2nd of October 2016 with reference number: 71BTK021016.</p> <p> </p> <p>Furthermore on Hellopeter at this link: https://hellopeter.com/telkom/reviews/repeated-reports-to-telkom-that-still-results-in-no-service- ********** </p> <p> </p> <p>I am still waiting for it to be repaired. Can you please escalate it to the highest level as I am depended on the internet for my job? Without it I do not receive an income and I have lost at least a week.</p> <p> </p> <p>Please assist me, thank you.</p>