Please please help!!!

<p><span style="color: #555555; background-color: #ffffff;">So a few weeks ago i app**** for a telkom 10mb adsl line to be installed at my house....i eventually got a sms saying they will come the 2nd of may to my house they came did absolutely nothing with no feed back from them me having to phone in to find out just to get another date for the following date no reasons then they came and left with no feed back again i again had to call then i was told they lost the keys of there's warehouse and will come as soon as possible 2 weeks from then has passed and im still stuck with no internet no phone line it seems like telkom has no respect for there'l clients no evan a little they dont evan attempt to assist to there technicians and call centre staff has this cant bother attitude what can ome client do to us we are telkom!!! Its extremely frustrating atleast tell me if u dont want to do the job but dont keeep me hanging for weeks. Please can someone from telkom help me please man!!!</span></p>