PLEASE PICK UP!!!

We have had so many problems with Telkom in our area. Our internet is always slow and unstable. We have reported these issues numerous times. Today I call Telkom to cancel my internet service at around 17:40, as this is the only time we have to do so, I held on for a consultant for 45 mins, eventually, I just hung up. I then tried to call to report a fault so that they can reset the line, but there also, I was in the automated queue for more than 15 mins. So theres an hour of my life I'm never getting back!

Telkom needs to up its game, the operating hours for the call centre are ridiculous and often people aren't home that early to call in.

I am absolutely frustrated with the service we receive and would just like to cancel my internet service with you. I don't see the value of your product and would like to move to a new service provider.