1 reviews | Active since Dec 2016

15 Dec 2016, 09:30

Please pay back my money

<p>Telkom has been deducting R500 extra on my account for three months upon me finding this I reversed the last debit order in September & called an lodged a complaint. No ever got back to me and I kept calling, last month Nudebt starting taking funds from my account without my permission on behalf of Telkom. This was done because I reversed two more debit orders because I wanted my R1500 back. I was told I owe Telkom R758. I eventually let them take it from my account. My account got blocked. Three weeks later I'm still getting threatening sms's from Telkom and Nudebt. Apparently they run a promotion and sent sms's to customers and those who did not respond were automatically in on the promotion. My contract is for a WiFi ****le, I can't see SMS or even get calls form their Sim card. No one has bothered to call me about my R1500. I'm tired of calling these people for my money. So everyday from now on I will post this until I get my money. If I'm on credit burea because of their own fault they not willing to take responsibility for. I will do what I can to alert people of this *****. My the way I'm still getting calls from debt collectors. Had I been white or a company this would have never happened.</p> <p>#telkom</p>

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Replies (2)
Telkom
Telkom's reply15 Dec 2016, 11:40
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.

Your reference number is ***4.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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's update15 Dec 2016, 11:50
Reviewer Update

Telkom just phoned me and I will be getting my refund soon, thank you Hello Peter