1 reviews | Active since Sept 2016

19 Sept 2016, 10:22

PLEASE JUST CREDIT ME ALREADY

<p>I have been trying to cancel my ADSL Line and telephone line since February and you people still haven't gotten it right and you kept billing me. On my latest bill it now says i owe you R1600 for an ADSL line i have not been using. I now no longer want to cancel the line, I want to have it moved but guess what I can't process the move on my line because you have suspended it for non payment BUT I HAVEN'T BEEN USING IT AND HAVE BEEN TRYING TO CANCEL IT SINCE FEBRUARY SO I DON'T OWE YOU ANYTHING!! I have now logged my 6th dispute and have been told I have to wait 72 working hours before I get my credit and only then can I start the process of moving my line which will probably take another month.</p> <p>I want to have this matter resolved today!!!</p>

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Replies (2)
's update21 Sept 2016, 12:37
Reviewer Update

A lady from Telkom has since contacted me and sorted out all my issues. She was very helpful and efficient. I just wish I didn't have to resort to shouting on Hello Peter before I got decent service.

's update03 Jan 2017, 10:16
Reviewer Update

I still have not had anyone contact me, I have phoned multiple time and been hung up on. IT IS MONTHS NOW AND I STILL HAVE NOT HAD THIS **** FIXED. I am going to now make it my personal mission to ****ing spam and annoy and run a smear campaign against you people until my issue gets resolved. IT HAS BEEN MONTHS AND ****ING MONTHS WITH U ****ING PEOPLE I AM NOW DONE.