Please just cancel my account

I have been trying for the past month to cancel my contract with Telkom as the operator who sold me the service assured me I can. This comes in lieu of the horrid service I received where it took Telkom 4weeks to send out a technician to fix my line - and then have the audacity to charge me even though I incurred data usage costs due to their failure.<br> <br> I have tried in vain to use the 10210 number - I am a busy man - I cant wait for 2 hours to be assisted. I tried this twice. An aggressive operator answered and said I need to fill out forms and give notice.<br> <br> I actually refuse - I was told I could cancel my account at any time. In accordance with the Consumer Protection Act this is misrepresentation of services.<br> <br> I also refuse to pay any further funds as I am already with another service provider and Telkom's lax service has nothing to do with me. Why should I pay for incompetence?<br> <br> Cancel my account immediately. I am sick of dealing with *****s with an attitude.