Please investigate

I have a 2 contract with telkom top up deal and smart broadband 10gb. R369 and R99. For last month of March I was billed extra R775. R1200 was taken from my account. Same month of April. When I call telkom they said it's because I've been buying data every day for R100 every 15 minutes.

Even a rich person can not buy data every 15 minutes. I called their call center and the lady told me that there's nothing she can do because data was paid to my numbers. What's if someone is using the same numbers as mine.

Shouldn't ***** invegate 1st before I was dismissed. I don't even have a telkom app for that matter. I can't continue paying so much for something I didn't use.

Telkom is really a pain. I regret taking contract with them.