PLEASE INSTALL MY ADSL!!!!!!!

Worst mistake ever thinking Telkom could provide me with any type of service. Unfortunately there is no fiber in the area we moved to so I app**** for Unlimited home on 10 May 2018. I app**** online and was contacted by the sales team telephonically the next day .... great or so I thought. the lady went through my application with me and informed me my LIT box and router would be on its way and in 7 - 10 days i would have a technician book my installation. Which i needed so that we could have wifi by the time we moved on 30 May. Only to later be told that actually it is a16-21 business days turn around time for the booking of new installations. I am ready to pull my hair out, I am in the middle of exams with Unisa and it is all online but because I decided to use Telkom ...... No Internet. How are you still operating with lead times like this. I have read on your social media pages some people have been waiting months for new installations?????? If you are back logged HIRE MORE TECHNICIANS!