"Please hold ....I'll load a complaint against you"

<p>I am deeply and extremely annoyed with how I've been mistreated by Telkom mobile. After i realised that i was very behind with my payments to Telkom and found out that i was blacklisted by them,I s****ped together whatever i had to make payment arrangements in 2016 already and It is May 2017 and each time I call to follow up I get told the same thing " we need to log a request for you" which leaves me to question what all the other consultants were doing???? today I had enough and requested to speak to a manager and after being on hold for a few minutes the consultant told me that the manager (Lungi Cele) was on a call and that there was only one manager in that call centre (the same story everytime). A lie that is a complete insult to my intelligence.</p> <p>2016 was a tough financial year for me and when i realised the extent of my mismanaged account I made arrangements to settle it without any delay a sacrifice of note!!!! but now that they have their money they are so careless and reluctant to assist me.</p> <p> </p>