jK
john K
1 reviews | Active since Mar 2011
19 Mar 2015, 17:58
PLEASE HELP YOUR EMPLOYEES TO HELP YOUR CUSTOMERS
Dear Mr Telkom CEO<br> <br> This is a personal appeal to you.<br> <br> Last fault report ref no 909CRK110315. As I am writing I am holding on the 10210 line - it has been 44 mins so far but experience tells me the call will only be answer after about 70-75 minutes. I am calling to raise the 14TH fault report (since Nov 2011) for a relatively simple problem
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Telkom's replyOfficial
19 Mar 2015, 20:44Hello jkjakes,
We have noticed that a new fault was logged earlier today(1389CRK190315)
Please note that the previous social media *** is still open too.
We will do our outmost to provide feedback soonest.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
We have noticed that a new fault was logged earlier today(1389CRK190315)
Please note that the previous social media *** is still open too.
We will do our outmost to provide feedback soonest.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply19 Mar 2015, 20:44
Official
Hello jkjakes,
We have noticed that a new fault was logged earlier today(1389CRK190315)
Please note that the previous social media *** is still open too.
We will do our outmost to provide feedback soonest.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
We have noticed that a new fault was logged earlier today(1389CRK190315)
Please note that the previous social media *** is still open too.
We will do our outmost to provide feedback soonest.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team