IM
Ignatius M

1 reviews | Active since Oct 2017

16 Oct 2017, 13:22

Please help me get back online!

I have a Home SoftCap (100GB) Fiber with no outstanding accounts. I received a msg that my cap was running low. I bought more data and it has been accepted and is reflecting positively on my account. Saturday morning my internet was deactivated and my hell began. I've called, emailed and taken part of online chats. My router is brand new and I spent about 2k on it. I have no internet and I just need someone to help me get back online. Please.

0
Replies (1)
Telkom
Telkom's reply20 Oct 2017, 12:10
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected number for our team to assist.

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We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,